Cancellation & Refund Policy

Last Updated: June 2026

Welcome To King’s Tour & Travels.

This Cancellation & Refund Policy Explains The Rules, Conditions And Procedures Related To Booking Cancellations, Refund Requests, Tour Package Changes, Vehicle Reservation Modifications And Payment Refunds For All Services Offered By King’s Tour & Travels.

By Booking Any Taxi, Car Rental, Airport Transfer, Outstation Cab, Nepal Tour Package Or Travel Service Through Our Website, WhatsApp, Phone Or Direct Communication, You Agree To This Cancellation & Refund Policy.

Purpose Of This Policy

The Purpose Of This Policy Is To Provide Transparency And Clarity Regarding:

  • Taxi Booking Cancellations
  • Car Rental Cancellations
  • Tour Package Cancellations
  • Nepal Tour Package Refunds
  • Airport Transfer Refunds
  • Outstation Travel Refunds
  • Booking Modifications
  • Customer Refund Requests

Cancellation Of Taxi Bookings

Customers May Request Cancellation Of Taxi Bookings Before The Scheduled Journey.

Cancellation Approval Depends Upon:

  • Time Remaining Before Departure
  • Driver Assignment Status
  • Vehicle Reservation Status
  • Operational Expenses Already Incurred

Early Cancellation Requests Generally Receive Better Refund Consideration Than Last-Minute Requests.

Cancellation Of Car Rental Services

For Car Rental Services:

  • Cancellation Requests Should Be Submitted As Early As Possible.
  • Vehicle Blocking And Reservation Costs May Already Have Been Incurred.
  • Refund Eligibility May Depend Upon The Timing Of The Cancellation Request.

King’s Tour & Travels Reserves The Right To Deduct Reasonable Operational Charges Where Applicable.

Cancellation Of Nepal Tour Packages

Nepal Tour Packages Often Involve Advance Planning And Third-Party Arrangements.

These May Include:

  • Hotel Reservations
  • Transportation Bookings
  • Local Travel Arrangements
  • Tour Planning Expenses

Because Such Services May Be Reserved In Advance, Refund Eligibility May Vary Based On The Timing Of Cancellation And Vendor Policies.

Cancellation Of Airport Transfers

Airport Transfer Bookings May Be Cancelled Prior To Scheduled Pickup.

However:

  • Driver Allocation Costs
  • Vehicle Reservation Costs
  • Operational Arrangements

May Affect Refund Eligibility.

Cancellation By King’s Tour & Travels

In Rare Circumstances, King’s Tour & Travels May Need To Modify Or Cancel A Booking Due To:

  • Vehicle Unavailability
  • Driver Emergencies
  • Severe Weather Conditions
  • Natural Disasters
  • Government Restrictions
  • Public Safety Concerns
  • Unforeseen Operational Issues

Where Appropriate, Alternative Arrangements Or Refund Options May Be Offered.

Refund Eligibility

Refund Eligibility Depends On Several Factors Including:

  • Booking Type
  • Cancellation Timing
  • Service Utilization Status
  • Operational Expenses
  • Vendor Commitments
  • Advance Reservation Costs

Not All Bookings Automatically Qualify For Full Refunds.

Non-Refundable Situations

Refunds May Be Limited Or Unavailable In Situations Such As:

  • Completed Services
  • No-Show Customers
  • Last-Minute Cancellations
  • Incorrect Information Provided By Customers
  • Violations Of Service Terms
  • Government Restrictions Beyond Our Control
  • Third-Party Charges Already Incurred

Each Case May Be Evaluated Individually.

Partially Refundable Situations

Partial Refunds May Be Considered When:

  • Some Service Costs Have Already Been Incurred.
  • Hotel Reservations Have Been Processed.
  • Vehicle Blocking Charges Apply.
  • Driver Assignments Have Been Confirmed.
  • Tour Planning Expenses Have Already Occurred.

Refund Processing

Approved Refunds May Be Processed Through:

  • UPI
  • Bank Transfer
  • Original Payment Method
  • Other Approved Payment Channels

Refund Processing Time May Vary Depending On:

  • Banking Procedures
  • Payment Gateway Processing
  • Financial Institution Timelines

Booking Modifications

Customers May Request Booking Modifications Including:

  • Travel Date Changes
  • Pickup Location Changes
  • Drop Location Changes
  • Vehicle Upgrades
  • Tour Package Adjustments

Modification Requests Are Subject To Availability And Operational Feasibility.

Additional Charges May Apply.

Customer Responsibilities

Customers Are Responsible For:

  • Providing Accurate Booking Information
  • Reviewing Travel Details Carefully
  • Informing Us Promptly About Changes
  • Maintaining Active Contact Information

Failure To Provide Correct Information May Affect Cancellation And Refund Eligibility.

Force Majeure Events

King’s Tour & Travels Shall Not Be Held Responsible For Delays, Cancellations Or Refund Limitations Resulting From Events Beyond Reasonable Control Including:

  • Floods
  • Earthquakes
  • Storms
  • Political Disturbances
  • Border Restrictions
  • Government Orders
  • Pandemics
  • Public Emergencies
  • Transportation Disruptions

In Such Situations, Refund Decisions May Depend Upon Actual Recoverable Costs.

Fraudulent Activities

Refund Requests Associated With:

  • Fraudulent Transactions
  • Misrepresentation
  • Unauthorized Payments
  • Illegal Activities

May Be Rejected And Reported To Appropriate Authorities.

Dispute Resolution

If A Customer Disagrees With A Refund Decision, They May Contact Our Support Team.

We Will Review:

  • Booking Records
  • Communication History
  • Service Status
  • Operational Costs

To Reach A Fair Resolution Whenever Possible.

Limitation Of Liability

King’s Tour & Travels Shall Not Be Liable For:

  • Indirect Losses
  • Consequential Damages
  • Missed Travel Opportunities
  • Business Losses
  • Third-Party Service Failures

Any Liability Shall Be Limited To The Extent Permitted Under Applicable Law.

Policy Updates

This Cancellation & Refund Policy May Be Updated At Any Time.

Updated Versions Will Be Published On This Page Along With The Latest Revision Date.

Continued Use Of Our Services Indicates Acceptance Of The Updated Policy.

Contact Us

For Questions Regarding Booking Cancellations Or Refund Requests, Please Contact:

King’s Tour & Travels

Phone: +91 70041 68144

WhatsApp: +91 70041 68144

Website: https://kingstourandtravel.com

Frequently Asked Questions

Can I Cancel My Taxi Booking?

Yes. Taxi Bookings May Be Cancelled Before Travel Subject To Applicable Conditions.

Will I Receive A Full Refund?

Refund Eligibility Depends On Booking Type, Cancellation Timing And Service Status.

How Long Does Refund Processing Take?

Processing Time Varies Depending On Payment Method And Banking Procedures.

Can Nepal Tour Packages Be Refunded?

Refund Eligibility For Nepal Tour Packages Depends On Reservation Status And Associated Costs.

Can I Modify My Booking Instead Of Cancelling?

Yes. Booking Modifications May Be Possible Subject To Availability.

Scroll to Top